Privacy Policy

Effective Date: May  2023

Thank you for visiting WaterBeads.co.za. Your privacy is important to us, and we are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services. By accessing or using WaterBeads.co.za, you consent to the practices described in this policy.

Information We Collect:

Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.

Usage Information: We may collect information about how you use our website, including your browsing activities, pages visited, and interactions with our site.

Communication Data: When you contact us, subscribe to our newsletter, or participate in surveys, we may collect your contact information and preferences.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your browsing habits and preferences. This helps us provide a personalized and improved user experience.

How We Use Your Information:

1. To process and fulfill your orders, including shipping and payment processing.
2. To communicate with you regarding your orders, inquiries, and updates about our products and services.
3. To personalise your experience on our website, including recommending products and displaying relevant content.
4. To improve our website, products, and services based on your feedback and usage patterns.
5. To send promotional materials, newsletters, and marketing communications (you can opt-out at any time).
6. To conduct research, surveys, and analysis to enhance our business operations.

Data Security:

We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your data.

Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, fulfilling orders, and providing customer support. These third parties are obligated to maintain the confidentiality of your information.

Your Choices:

1. You can review, update, or delete your personal information by logging into your account on our website.
2. You can unsubscribe from our marketing communications by following the instructions provided in the email or by contacting us directly.
3. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, certain features of our website may not function properly without cookies.

Children's Privacy:

Water Beads is not intended for children under the age of 3. We do not knowingly collect personal information from individuals under 16 years of age.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will be posted on our website, and the effective date will indicate when the policy was last revised.

Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at orders@waterbeads.co.za. We are here to assist you.

By using WaterBeads.co.za, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Sincerely,